IT Operations and Support -Technical / Production Support

Job Description:

• Resolution of L1 tickets based on in-depth technical and domain knowledge
• Integration testing with various payment interfaces and entities such as Visa, RuPay, etc
• Testing of new product features
• Well-versed with ATM Switches transactions flow and ISO8583 message structure
• ATM interface DDC and NDC Protocol
• ISO8583 messages
• Card Management
• PIN generation, HSM, EMV
• Domain knowledge of financial payments technology, reconciliation, and databases
• The implementation process, Post Implementation Support
• A quick analysis of various day-to-day issues, Hands on EFT switch, and related applications
• In depth Knowledge of NDC/DDC/ISO 8583 message formats
• In depth working knowledge on TAL, TACL, Escribe, EMS, AUDIT, FUP and other Tandem utilities
• Transaction testing using ATM/POS devices
• Rupay, VISA and Mastercard testing and certification knowledge
• Prior experience working on EFT Switch
• Patch/Release testing, SIT, and UAT.
• 4 to 8 years of experience in a similar role.