RPA Business Analyst



Performance Measures

Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements

Registered BSF groups in RPA program pipeline

Deliver key business analysis artifacts, using best practices and tools, for the design, solution and execution of medium and large projects

Documents generated “BRD,PDD,BDD…”are mapped to all existing requests 

Work with Business Units to perform value analysis (ROI) for the processes

Process Assessment monthly report

Document and diagram the existing environment and data-flows and perform RPA assessment for to be process

Process as-is and To-Be workflows documentation

Qualification and Experience:
  • Bachelor’s Degree in Engineering/ IT/ Data Sciences/ Business Administration or related fields
  • 2-5 years of experience supporting business process documentation with business owners and SMEs
  • Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders and management
  • Experience/knowledge of a range of technical platforms and solutions
  • Excellent spoken and written communication. Assertive and confident raising action points with senior individuals
  • Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents
Knowledge and Skills:
  • Effective Persuasive Communication including the ability to influence SMEs and business stakeholders toward change, automation and continuous improvement
  • Ability to rapidly grasp processes and identify potential RPA solutions
  • Capacity to drive change and adapt to fluid business priorities and technical shifts
  • Experience and certified in automation software (e.g., Automation Anywhere, Blue Prism, UiPath)
  • Experience in analyzing data to draw business-relevant conclusions Knowledge of local financial sector development technologies and products